Your Privacy Protected

Welcome to bt777. We believe that respecting member privacy is one of the foundations of a trustworthy gaming platform. This privacy policy clearly explains what data we collect, why we collect it, how we store it, and what rights you have over your information.

This privacy policy applies to bt777's website, mobile app, and all related services. By using bt777, you agree to this privacy policy. If you disagree with anything, please reach out to our support team.

Bt777 only collects information that is necessary. Collecting excessive or irrelevant data goes against our policy. Details are provided below:

Bt777 also automatically collects certain technical data, such as cookies, session data, and log files. These are used to improve the user experience and ensure platform security.

Bt777 collects your information in the following ways:

• During Registration: Information you provide when creating an account is collected.
• During KYC verification: Proof of identity and address are collected.
• During Payment Transactions: Payment-related information is recorded during deposits and withdrawals.
• Platform usage: Your gaming activity, login times, and browsing patterns are automatically logged.
• Support contact: Conversations via live chat or email may be stored.
• Via Third Parties: Transaction confirmation data is received from payment providers (Mobile Banking, Nagad).

Bt777 uses the data it collects solely for the purposes listed below. We never use your information for unauthorized purposes:

• Account Management: For registration, login, and account verification.
• Payment Processing: To process deposits and withdrawals securely.
• Fraud Prevention: To detect suspicious activity and keep accounts secure.
• Legal Obligations: To comply with Anti-Money Laundering (AML) and KYC regulations.
• Customer Support: To resolve your questions and complaints.
• Service Improvement: To enhance platform performance and user experience.
• Promotions: To send you relevant offers based on your preferences (with your consent).
• Responsible Gaming: To monitor gaming habits and provide support when needed.

Bt777 never sells your data to third parties for advertising purposes. This is a core principle we are committed to upholding at all times.

Bt777 may share data with third parties in limited circumstances. In every case, this is done in a secure and lawful manner:

• Payment Providers: To process payment transactions via Mobile Banking, Nagad, Rocket, or bank.
• Identity Verification Services: With verified institutions approved under the KYC process.
• Legal Authorities: As required by government authorities or courts under Bangladesh law.
• Technology Partners: Technology companies that support platform operations (limited and encrypted access).
• Auditors & Legal Advisors: For legal and financial audits (subject to a confidentiality agreement).

Bt777 uses industry-standard security measures to keep your data safe. Our servers are always protected with up-to-date security technology. The following security layers are active at all times:

• 256-Bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Firewall Protection: Advanced firewall to prevent unauthorized server access.
• Two-Factor Authentication (2FA): An additional security layer for logging into your account.
• Regular Security Audits: Regular audits conducted by third-party security specialists.
• Restricted Staff Access: Only authorized staff can access information on a need-to-know basis.
• Data Backup: Regular encrypted backups are maintained.

Regarding data retention: bt777 holds your information for as long as your account remains active. After account closure, certain data may be retained for up to 5 years to meet legal obligations, after which it is permanently deleted.

Bt777's website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your experience on the platform.

Types of cookies bt777 uses:

• Essential Cookies: To maintain login sessions and ensure security. The platform cannot function properly without these.
• Performance Cookies: To monitor page load times and overall platform performance.
• Functionality Cookies: To remember your preferences such as language and settings.
• Analytics Cookies: To understand how the platform is used and improve our services.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

Bt777 believes every member has the right to full control over their own data. We therefore provide you with the following rights:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
• Marketing Opt-Out: You can opt out of promotional communications at any time.
• Right to Portability: You can request a copy of your data.

To exercise any of the above rights, contact the bt777 support team. We typically respond to requests within 30 business days.

Bt777 strictly prohibits access to its services by anyone under 18. We do not knowingly collect information from minors. Age is verified at registration and reconfirmed during the KYC process.

If we inadvertently collect information from a minor, we will close that account and delete all collected data as soon as we become aware. If you believe your child's information is held by us, please contact our support team.

If you have any questions, comments, or complaints about this privacy policy, the bt777 support team is always here to help. You can reach our privacy team at:

• Live Chat: 24/7 live chat support is available on the bt777 platform.
• Email: [email protected] (responses are typically sent within 24 hours).

Any privacy complaint submitted to bt777 is taken seriously and investigated thoroughly, with the outcome communicated to you within 30 business days. We believe transparency and timely responses are the foundation of trust.